How do you write a job description for a server?
Key Sections of a Server Job Description
Start with a job title and a one-paragraph summary of the role and the restaurant. For example: 'We are a fast-casual Italian restaurant seeking a friendly server to provide excellent customer service.' Then list responsibilities: greeting guests, taking orders, delivering food and drinks, handling payments, cleaning tables, and side work. Mention any specific duties like wine service or POS system use.
Next, list qualifications: previous serving experience (often 1+ years preferred but not always required), knowledge of food safety, ability to carry trays, stand for long periods, and work weekends and holidays. Include availability requirements and whether tips are pooled. State the pay range: base wage plus tips, or hourly rate. In the U.S., mention that pay varies by state due to tip credit laws.
- Job title and summary of the role.
- List of responsibilities: greeting, order taking, serving, cleaning.
- Qualifications: experience, physical ability, availability.
- Pay structure: hourly wage plus tips or pooled tips.
- Schedule expectations: nights, weekends, holidays.
Tone and Legal Considerations
Write in a friendly, professional tone that reflects your restaurant's culture. Avoid jargon that outsiders won't understand. Be honest about the pace and challenges—if it's a high-volume sports bar, say so. Use gender-neutral language and avoid discriminatory requirements like 'must be under 30' or 'recent graduates only.'
Include an equal opportunity statement if your company uses one. Mention any benefits like free shift meals, flexible scheduling, or health insurance if applicable. End with a clear call to action: how to apply, what to include (resume, availability), and whether to apply in person or online.
Common mistakes
- Writing a vague description that doesn't mention specific duties or availability.
- Including discriminatory language or unnecessary requirements.
- Forgetting to state the pay structure or tip policy.
